It is always so pleasing to hear when all the hard work the team go to to provide the best hairdressing and experience leaves our clients so delighted. These are genuine comments from paying customers; the majority of them are received via our customer satisfaction email, which shares the feedback directly with - Harpenden - Radlett - where the most up to date reviews can be read. 

Radlett Salon 

It’s an absolute pleasure having my hair done at this salon. The decor is boutique style, but warm and so clean! Even the loo is clean and welcoming, clean and fresh. The hair colour and cut, is professional and I am very pleased with the results. Best of all are the staff, from the lovely young lady who washed my hair and brought me pots of tea, to stylists and colourists; everyone is quietly friendly and respectful. They made the whole experience for me. They treated me like a valued customer.
— Yasmin, My Local Salon (5 stars)
Very pleased with both colour and cut. Michelle’s skill with foils was immediately obvious and her approach to cutting was both confident and sensitive. A pleasant and relaxing experience, thank you.
— My Local Salon (5 stars)
I walked out feeling like a million dollars... Max was amazing... and the colour and cut he gave me were over and above what I expected! Highly recommend this salon...
— Caz, My Local Salon (5 stars)
James cut my hair in an incredible bob - really sassy and such shape. Have had so many compliments about how it suits my face. James is a wizard with the scissors.
— Lisa, Facebook (5 stars)
Excellent service as always! James was my colour technician and used a free hand method for highlights. Wonderful results. All staff were very courteous and friendly. Beautiful salon too!
— Kat, Facebook (5 stars)
Friendly and professional service - the best combination. Loved my colour and cut, many thanks, Max. I intend to transfer from first timer to regular client.
— My Local Salon (5 stars)
Very friendly salon. Enjoyed the head massage when my hair was washed. Very good hair cut. My hair looks as good in the morning which hasn’t happened for a long time. I will definitely be back.
— Chris, My Local Salon (4.8 stars)
This was my first visit to the salon. I was made to feel welcome from the minute I walked in the door, and throughout the three hours I was there. I felt extremely pampered, and will certainly be a regular customer in future.
— Mandy, My Local Salon (5 stars)
I’m a recent client of the Cutting Room (Radlett), as I’ve always tried to avoid hair salons because in the past my experience has been one of feeling not important, rather a nuisance. With great courage I went to the Cutting Room and from the first phone call was treated with respect and courtesy. I also get an excellent haircut.
— Gill, My Local Salon (4.6 stars)
Absolutely love the cutting room. After trying many many salons I went here four years ago and never looked back. Such a friendly atmosphere. Had my hair cut by Mandy who was so professional and friendly. One of the best hairdressers I have had! Please pass on my thanks to the staff.
— My Local Salon (5 stars)
Lovely staff. So friendly and professional. Its always a real treat to go and get your hair cut there. Thank you Lucy for my great colour!
— Michelle, My Local Salon (5 stars)
Always enjoy going to the Radlett salon, the staff always make me feel welcome even when I go in looking like the missing link!! My stylist always listens and offers her knowledge and I always leave feeling amazing!
— Helen, My Local Salon (4.8 stars)
Been three times now to the cutting room and it has been a pleasurable and relaxing experience each time. The atmosphere is lovely and completely unjudgemental. I was made to feel very important and I love my hair too. Thanks guys!
— My Local Salon (4.8 stars)
I have always had a very good experience at the cutting room, from the girls who wash your hair to the lovely stylists. Its a light, bright modern salon where the staff appear to get on very well which adds to the atmosphere.
— Lyne, My Local Salon (5 stars)
Absolutely love The Cutting Room and its staff; so professional and friendly. Wouldn’t even think about going anywhere else.
— Franki, Facebook (5 stars)

Harpenden Salon 

Very hard to find people who can cut really straight, fine hair well, but Jenna does it brilliantly.
— Jo, My Local Salon (5 stars)
Jennifer was very professional as always. She knows exactly how my hair needs to be cut and she is the reason I make a special journey from East Sussex to use your salon. She is always very friendly and a real asset to your company.
— Susan, My Local Salon (4.8 stars)
The cutting room is lovely, and the staff are all really polite and helpful. Jenna is particularly lovely, taking time to talk through the cut, and adapting it if the final look isn’t quite right. I would recommend her to all my friends.
— Claire, My Local Salon (4.8 stars)
Wonderful – as always I have a wonderful cut, great service, made very welcome by everyone. Also Ian always takes the time to think about one as an individual and what will suit me most. Over the years I have found it difficult going to the hairdresser and used to hate going. Since finding Ian I now look forward to it - I wouldn’t go anywhere else.
— My Local Salon (5 stars)
It was my first visit to the salon, I was was greeted by a very friendly employee who incidentally looked incredible which to me is very important as having worked for many years in hairdressing I know the staff’s appearance is important as it should reflect the work of the salon. Offered refreshment which was most welcome, I than met Charlotte who listened to my request as how I would like my hair cut and followed it exactly. I will certainly be back.
— Wendy, My Local Salon (5 stars)
Efficient, busy and friendly salon. Jenna achieves perfect results.
— Lynne, My Local Salon (4.6 stars)
Wonderful - Ian Cross on top form as always. A real pleasure as well as a fantastic haircut.
— My Local Salon (5 stars)
My first visit to the Cutting Room today and I had a haircut with Annie. She really listened to what I wanted and my hair looks lovely, probably the best haircut I’ve ever had! Highly recommend Annie as a stylist.
— Annie, My Local Salon (4.9 stars)
I would thoroughly recommend this salon - the service is extremely professional and very friendly and welcoming too. I had an excellent cut and finish from Jennifer. Thank you.
— Clare, My Local Salon (5 stars)
I’ve always had excellent service at The Cutting Room and have been a client of Ian’s for two decades, he’s hard to beat for his knowledge and talent. I have also had my hair cut by Annie, who is also brill and Jenna is a hard act to follow with colour.
— Lorraine, My Local Salon (5 stars)